319 Privacy Policy — Your Data, Our Responsibility
Read this policy before using 319 — it explains in plain language how we collect, use, and protect your information.
What Information We Collect
When you register and use 319, various types of information are collected — either automatically or provided directly by you. This information falls into the following categories:
- Account Information: Full name, email address, date of birth, phone number, and login password.
- Identity Verification Information: National ID or passport details, which may be required as part of the KYC process.
- Device & Browser Information: IP address, browser type, operating system, and device identification information.
- Payment & Transaction Information: Deposit and withdrawal amounts and transaction history via bKash, Nagad, and Rocket (in BDT/৳). We do not store card numbers or full banking details.
- Usage Data: Pages you visited, time spent, games you played, and your betting history.
- Cookies & Tracking: Session cookies, preference cookies, and performance cookies are stored in your browser.
If you are under 18, 319 does not support the creation of an account or the collection of your information.
How We Use Your Information
Your information is used for registration, login, password recovery, and identity verification.
Transaction details are required to process deposits, withdrawals, and bonus distributions.
We analyze user experience to improve platform performance and game offerings.
Promotions, bonuses, and important updates are sent by email or message. You can opt out at any time.
What You Need to Know About Cookies & Tracking
319 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use three types of cookies:
- Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
- Preference Cookies: Used to remember your language, theme, and other preferences.
- Analytics Cookies: Used to understand page views, clicks, and navigation patterns, helping us improve our services.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some site features.
Sharing Data with Third Parties — What We Share and Why
319 does not sell your personal data to advertisers or third parties. However, there are limited circumstances in which data sharing may be necessary:
- Payment Gateway: To process transactions via bKash, Nagad, or Rocket, the relevant details are shared with those respective services.
- Legal Obligations: Information may be disclosed as required by Bangladeshi law or regulatory authorities.
- Fraud Prevention: Limited data may be shared with security partners to help detect fraudulent activity.
- Technology Partner: Data may be shared with technology service providers under contract to operate the site; they are not permitted to use it for any other purpose.
All third parties with whom data is shared are required to comply with our privacy standards.
Data Storage & Security — How We Keep It Safe
319 uses industry-standard security technology to keep your data safe. All data transmissions are protected by SSL/TLS encryption, and information stored on our servers is held in encrypted databases.
Payment details are not stored directly on our servers — they are processed through a secure payment gateway. Account passwords are stored in hashed form and are not accessible to any of our staff.
Automated alerts are triggered upon detection of suspicious logins or unusual activity. In the event of a data breach, we will notify affected users as quickly as possible.
- SSL/TLS Encrypted Connection
- Passwords Stored as Hashed Values
- Automated Detection of Suspicious Activity
- Secure Payment Gateway Integration
Your Rights — Access, Update & Control
As a 319 user, you have the right to control your own personal data. You may exercise the following rights at any time:
- Right to Access: You may request to know what personal information we hold about you.
- Right to Rectification: Request a correction for any inaccurate or outdated information we hold about you.
- Right to Erasure: You may request the deletion of certain data, though exceptions may apply where legal obligations require retention.
- Right to Restrict Processing: In certain circumstances, you may request that we restrict how your data is processed.
- Right to Opt Out: You can opt out of marketing emails or newsletters at any time.
To exercise any of these rights, write to our support email: [email protected]
Policy Updates & Contact
319 reserves the right to update this Privacy Policy at any time. For significant changes, notice will be sent to your registered email or posted on the platform. The date of the latest update will always be shown on this page.
For any privacy-related questions or concerns, please contact us directly:
- Email: [email protected]
- Support Center: FAQ
This policy is drawn up in accordance with the applicable data protection laws and regulations of Bangladesh. In the event of any dispute, the jurisdiction of Bangladeshi courts shall apply.